Solutions · Private buyers & first-timers
Your first Chinese EV — without having to be a pioneer
Most of our private customers are buying a Chinese car for the first time. Our job is to make sure that doesn't feel like an adventure: honest advice before the decision, a fixed price without surprises, and a contact person who doesn't disappear after handover.
The right questions
What first-time buyers rightly worry about
"Does an import even suit me?"
Not always. If you need maximum workshop density or immediate availability, an official EU model can be the better fit — and we will tell you so. For us, advice means settling the question of whether before the question of which.
"What if something breaks?"
You buy with a German sales contract, statutory warranty and E-Protect coverage. You report service cases to us, not to China — we handle them through our workshop network.
"I don't want the paperwork"
Customs, taxes, homologation, registration documents: all included in the SafeImport Package. You configure, we deliver registration-ready.
"Does it actually pay off?"
The configurator shows the final price including all import costs next to the specification — compare it yourself against the EU list price of comparable models.
The offer
How we accompany you
Honest initial advice
We first check whether an import fits your driving profile, charging situation and budget — and sometimes advise against it.
SafeImport Package
Fixed price with all costs, homologation, registration-ready handover with an introduction to car, app and charging.
Certified pre-owned as an entry point
If you want to test the concept first: our marketplace lists inspected cars in stock, available immediately — no import waiting time.
ServicePlus after the purchase
Workshop network, spare parts, warranty handling and one named contact for your entire ownership.
